Effective Communication Without Language Barriers
Bilingual experts ready to provide top-level support worldwide.
Call Center de México
Call Center de México has over 27 years of experience as a leader in the omnichannel contact center industry.
Our expertise and operational framework enable us to deliver exceptional customer service at competitive rates.
We are able to manage campaigns through a wide range of interaction channels, with the most commonly used by our clients being:
Phone
Personalized and direct attention to resolve inquiries and issues in real-time, providing a close and efficient support experience.
Web Chat
Instant interaction through online chat, offering quick responses and immediate solutions without the need for calls.
SMS
Quick and effective communication through text messages, ideal for notifications and important updates at any time.
Detailed support via email, allowing deeper and more personalized exchanges with clear follow-ups.
Social Media
Customer service on social platforms, responding to inquiries and managing brand reputation in real-time.
WhatsApp Business
Fast and personalized support through WhatsApp, enabling smooth and close communication with customers, tailored to their needs.
Sales
Agents focus on reaching out to potential or existing customers to offer products or services, close sales, and generate revenue for the company. They use persuasion and negotiation strategies to meet sales targets.
Customer Service
This team handles customer inquiries, complaints, or requests, aiming to resolve issues related to products or services. The goal is to ensure customer satisfaction and maintain a positive relationship with the company.
Technical Support
Specialized agents in technical support assist customers in resolving technical issues related to products or services, such as setup, repairs, or software assistance. Their mission is to provide effective solutions and ensure optimal product functionality.
Multiple languages
We also have the capability to recruit advisors fluent in multiple languages, including:
- Spanish.
- English.
- Portuguese.
-Or any other language that your company requires.
Request your quote with us, we will be happy to assist you.
Visit us at:
Cervecería Modelo Corona No. 100. Naucalpan de Juárez, Estado de México. C.P. 53330
Call us
4428 4430 / 01 800 422 1400
